Bailey Design + Build’s very own Katherine Hatcher, sales consultant, and founder Brandon Bailey recently sat in with Louisville morning show host Claudia Coffey to discuss Bailey’s new approach to home design. The “Great Day Live” segments aired during Derby Week when all eyes were on the city. They filmed in a two-story home recently renovated by the team where the focus was on entertaining and hospitality.
The client lived out of town, so communication was key. Having all aspects of the remodel handled by Bailey made this possible and put the clients’ minds at ease. Bailey’s “one stop shop” approach to design coordinated interior design, architectural drawings and drafting, engineers, permitting, project management, and contractor coordination.
“When we meet, we have this design that’s been thoughtfully planned for the lot that it’s on, the people who live in it, and the people who are going to visit,” Katherine told Claudia.
Communication with the clients is facilitated by Buildertrend, a software program that shares all the details of the project with the homeowners via a convenient app. On the app, clients can communicate with their project manager, receive daily updates and pictures in a log, see costs, make decisions, view the timeline of the project, pay their bills, and more. The app keeps all the client’s documents in one place. They can approve or deny any change orders, make selections and communicate this with the team right from the interface.
The out-of-town client valued the convenience of Buildertrend. And as Brandon said in the second “Great Day Live” segment, she could have been out of the country during the whole project and still stayed on top of every detail of the redesign and build.
In her segment with Claudia, Katherine highlighted the open plan design of the main floor. The incredibly appointed professional kitchen flowed seamlessly with the dining area and a social seating space. Guests can interact with the host as she prepares dinner in the kitchen and her family can lounge around in the space after a long day. The large kitchen allows multiple people to cook at the same time and the bar is centrally located and a great place to hang out.
“This client loves to entertain, they’ve got a big family, they have friends who come and visit and stay with them, and so there’s plenty of space and comfy guest rooms that all have an attached bathroom to them,” said Katherine.
The mudroom/laundry room is stylish, welcoming, and functional. It acts as a second foyer for casual guests who enter through the back door. The laundry area is tucked behind the mudroom and is conveniently located right next to the kitchen.
In his conversation with Claudia, Brandon also reiterated the importance of communication in the client relationship. Since the client also traveled a lot, it was important to have a team who communicated during every step of the process, so she would always know what’s going on. A dedicated project manager was on site daily, did weekly check-ins, and updated the client throughout the project.
Bailey respects our clients’ time. We know that people have hectic schedules, demanding jobs, family, hobbies and a social life. This client was a busy designer herself, and she could tell that the team valued her time, and made an effort to be super efficient with meetings and communications.
During Brandon’ segment, he highlighted the enormous covered porch. Turns out it was a bit of an afterthought for the client. The interior was already designed when Brandon asked her if having an outdoor area that flowed well with the rest of the house was important to her. Now, it turns out, the client says that the porch is where she and her family spend most of their time during warmer months. The porch has a comfortable seating area, a gigantic outdoor TV, and a ceiling fan to keep them cool and to keep the bugs at bay. It abuts the kitchen, which makes it super convenient for entertaining.
Finally, a large, warm, and serene primary suite was a priority for the client. The resulting design has pale walls, wood floors, and a ton of natural light. It has a fantastic closet and is located on the second floor of the room addition. The huge attached bathroom features a roomy tiled shower and a white porcelain soaking tub.
We are so grateful for “Great Day Live” and Claudia Coffey for visiting this special home and featuring Bailey Design + Build in these segments. Katherine and Brandon enjoyed sharing this gorgeously designed property and some of the details of what it’s like working with us with your audience. Thank you!